In an age where digital interactions dominate, your website serves as your business’s front line of communication with your audience, so it’s important to provide excellent customer service and support as this can make a huge difference in attracting and retaining customers.
One way to improve user experience and overseas data engage website visitors is to uselive chat pluginAmong the many options available, Chaty Pro stands out as a reliable and feature-rich solution for WordPress websites. Let’s take a look at the features, plans, and benefits of this powerful plugin.
What is Chati?
Cottagesis a WordPress chat plugin that allows you to communicate with your visitors using various messaging platforms such as WhatsApp, Facebook Messenger, Skype, Viber, Telegram, and more. It provides visitors with an easy and convenient way to directly contact you, thereby increasing engagement and conversion rates.
Main advantages
Chaty boasts an impressive set of features designed to empower both businesses and their customers. These features include:
1. Multiple messaging platforms
One of the standout features of Chaty explicatio comprehensiva vendendi et instrumentorum ad acquirendum ducit is its ability to integrate with multiple messaging platforms. Instead of limiting visitors to a single chat option, you can give them a wide range of options, making them more likely to reach out to you.WhatsAppFrom Facebook Messenger and beyond, Chaty supports all popular communication channels in one package.
2. Customizable chat widgets
Personalization is key when it comes to creating a seamless brand experience for your customers. With Chaty’s customization options, you have complete control over howLive chatwidget looks on your site. From choosing colors and fonts to customizing button placement, you can be sure that the chat widget perfectly matches your brand aesthetic.
3. Several agents
Chaty allows you to engage and b2c fax communicate with more customers by connecting your entire customer support team to Chaty. The app supports multiple agents, so customers can communicate with representatives across multiple channels without delay.
4. Feedback form
With Chaty you can easily addFeedback formin the chat widget to collect information from your site visitors. You can also send these requests to your email or save them on the platform.
5. Targeted display
Display different chat widgets based on specific conditions such as the user’s location, page visited, or referral source, allowing for targeted and personalized communication.
6. Accessibility planning
Set specific business hours for each chat widget, or configure them to only display when your team is available, ensuring visitors get quick answers.
7. Analytics and ideas
Understanding customer behavior is critical to improving your support strategies. With Chaty’s analytics and insights, you can gain valuable insights into user engagement, response times, and popular communication channels. Armed with this information, you can make data-driven decisions to optimize your customer support operations. You can also monitor channel opens, clicks, traffic sources, page sources, and more with Chaty’s full integration with Google Analytics.
Plans and prices
Chaty offers several pricing plans for businesses of different sizes and needs. The plans include:
1. Free plan
This plan allows you to use Chaty for free, albeit with some limitations on the number of chat widgets and customization options.
What do you get in the free plan?
- Unlimited channels
- Feedback form
- Basic widget setup
- Setting up channels
- Displaying triggers
- Attention Effect: Choose from effects including bounce, wiggle, shine, spin, fade, shockwave, blink, and pulsate.
- Page targeting and more
2. Chaty Pro Plans
Chaty Pro plans build on the features of the free plan by adding advanced features such as advanced customization, multiple widgets, and Google Analytics integration. This plan is designed for businesses with a high volume of customer interactions and a need for more comprehensive support tools.
