Would the day be easier? Sure! We can conduct the initial qualification through well-designed chatbots with ready-made, but very specific scenarios of questions and possible answers. Such a conversation should be a quick brief with feedback for the filler, e.g. – “Thank you for the message! Now we will carefully […]
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But what characterizes this approach to customer relations and what distinguishes it from other areas closely relat to it, such as: Client Service , Customer Support or Account Management? Is it just another trendy-sounding word? All the above-mention departments play an extremely important role in any company that treats customer […]
